Beaumont, Royal Oak repeats as top consumer choice for 17th time

Beaumont Hospital, Royal Oak has been named the top choice of consumers by the National Research Corporation for the 17th consecutive year in a five-county area in Metro Detroit.

The NRC 2012-13 Consumer Choice Award winners were determined by consumer perceptions on multiple quality and image ratings collected in NRC's annual Healthcare Market Guide Ticker. This study surveys more than 260,000 households. The award recognizes hospitals that consumers identify when asked to name the hospital with the highest quality and most personalized care, best image and reputation, best nurses and best doctors.

Of the more than 3,000 hospitals named by consumers in the study, top choice awards were given to hospitals in more than 250 markets in core-based statistical areas, as defined by the U.S. Census Bureau. Beaumont, Royal Oak was named the top choice of consumers for Lapeer, Livingston, Macomb, Oakland and St. Clair counties.

"It's an honor our patients and community continue to name Beaumont Hospital, Royal Oak as their preferred hospital," says Shane Cerone, president, Beaumont, Royal Oak. "Our mission is to provide patients with the highest quality of care in a compassionate, personal manner. This recognition is a testament to that care our physicians and staff provide every day."

Leslie Rocher, M.D., senior vice president, physician-in-chief Beaumont, Royal Oak adds, "Our physicians, nurses, employees and volunteers are focused on achieving excellence in the care they provide our patients, and this engagement drives our quality and safety outcomes. It's great to see our community appreciates and recognizes those efforts."

Results of the study are reported in the October 22 edition of Modern Healthcare magazine. They are also contained in the 2012-13 NRC Healthcare Market Guide. More information is available on the NRC's website at nationalresearch.com.

National Research Corporation (NASDAQ: NRCI) of Lincoln, Neb., is an industry leader with more than two decades of experience in health care performance measurement and improvement. NRC funds and conducts the Healthcare Market Guide Ticker study independently to determine award winners.

Beaumont's 1,070-bed hospital in Royal Oak is a major academic, research and referral center with Level I trauma designation. It was named Michigan's first Magnet-designated hospital for nursing excellence and is an associate member of the National Association of Children's Hospitals and Related institutions. The hospital ranks among the top hospitals in the United States for inpatient admissions and for surgical volume. The hospital is also named in 10 medical specialties on U.S. News and World Report's 2012-2013 list of "America's Best Hospitals." Visit Beaumont's website at beaumont.edu.