Outreach Services

Beaumont Laboratory Outreach Services meet the laboratory testing needs of physicians who operate in private practice, clinics and medical centers.

Beaumont Laboratory values the needs of each patient by providing every client with an integrated team of health care professionals focused on a “patient first” philosophy. Through education and research, Beaumont Laboratory continuously evolves to improve the scope and quality of services offered as a more productive, cost-effective, accessible and affordable patient-care effort requiring a streamlined approach in the continuum of laboratory services.

Customer Service
800-551-0488

Customer Service is staffed 24 hours a day, seven days a week, providing quality, timely and personalized service to clients as needed. The customer service team provides detailed support, assisting with a wide-range of technical questions and promptly notifies clients of assays that cannot be performed due to concerns about specimen integrity or insufficient volume for testing. The customer service staff is trained to manage extensive laboratory inquiries efficiently and with minimal delay. More than 84 percent of all calls are answered within 15 seconds.

Billing Office
800-551-0488

The Billing Office provides all clients with complete, accurate and easy-to-understand billing statements generated upon the completion of each test. Itemized invoices include the date of service, patient name, CPT code, test name and testing charge.

Beaumont Laboratory participates with most major carriers in southeast Michigan. For a copy of our insurance list, please contact your account representative.

Courier Service
800-551-0488

Beaumont Laboratory’s Courier Staff provides laboratory pickup and delivery services for hospitals, clinics and physician offices. The couriers strive to satisfy our customers, aiming for accuracy, efficiency and consistency.